Terms of Service

Terms of Service

This User Agreement ("Agreement") is a legally binding contract between the user ("Client" or "you") and Tactics Digital ("Tactics Digital," "we," "our," or "us") governing the use of the Website (link) and all associated services, features, and Content offered by the Company (jointly, the "Service").

Client Assertions

By engaging with the Website, the Client confirms and assures that:

  1. The Client possesses the legal ability and agrees to abide by this User Agreement;
  2. The Client is not a minor in the jurisdiction of their residence;
  3. The Client will not access the Website through automated or non-human methods;
  4. The Client will not employ the Website for any unlawful or unauthorized objectives;
  5. The Client's engagement with the Website will not infringe any applicable laws or regulations.

Unacceptable Activities

The Client shall not utilize or access the Website for any intentions other than those intended for the Client. The Website should not be employed in association with any commercial undertakings except those related to the work carried out by Tactics Digital on behalf of the Client. Furthermore, the Client consents to abstain from the following:

  1. Engaging in unauthorized usage of the Website;
  2. Extracting data or Content for constructing or amassing a database or directory;
  3. Bypassing, deactivating, or otherwise meddling with security-associated features of the Website;
  4. Duping, defrauding, or misleading Tactics Digital or other users;
  5. Disrupting or imposing an undue load on the Website or Tactics Digital's networks or servers;
  6. Leveraging the Website to compete with Tactics Digital;
  7. Harassing, disturbing, intimidating, or threatening any of Tactics Digital's staff, independent contractors, or agents offering services through the Website.

Intellectual Property Rights

Except otherwise stated, the Website and its Content, which include but are not limited to source code, databases, functionality, software, designs, audio, video, text, photographs, and graphics (collectively known as the "Content"), and the trademarks, service marks, and logos contained therein (the "Marks"), are the property of Tactics Digital or are licensed to us. Copyright and trademark laws, other intellectual property rights, unfair competition laws, foreign jurisdictions, and international conventions protect them. The Content and the Marks are available on the "AS IS" website solely for your information and personal use. Except as explicitly stated in this User Agreement, no part of the Website, Content, or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Website, you are granted a limited license to access and use the Website and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Website, the Content, and the Marks.

Party Rights and Obligations

Tactics Digital is obligated to:

  1. Deliver quality Services in accordance with the stipulations of this Agreement;
  2. Provide the Client's representative with the required information, materials, and documents;
  3. Safeguard the confidentiality of information obtained from the Client in connection with the Service provided, except when the mandatory provisions of German laws require disclosure of such information.

Under this Agreement, Tactics Digital is entitled to:

  • Independently determine the forms and methods of providing consulting and training services and develop the most effective and efficient solutions for the Client;
  • Provide additional consulting and training services to the Client on a chargeable basis.

Upon the Client's request:

  •     Refuse to fulfill this Agreement after fully compensating the Client for any losses.

As per this Agreement, the Client commits to the following:

  •     Pay in full and in a timely manner for the Services provided by Tactics Digital under this Agreement.

Under this Agreement, the Client is allowed to:

  •     Receive quality Services on a chargeable basis according to this Agreement;
  •     Refuse to fulfill this Agreement subject to payment of the actual costs incurred by Tactics Digital.

Payment

All pricing quotations are valid only for seven days before being sent to the Client. All prices are subject to change due to the dynamic nature of our business. All prices are given in Canadian Dollars, excluding Taxes.

The course fee(s) are payable in full immediately upon confirmation. Clients must be responsible for all bank charges concerning overseas transactions.

Refunds

When a refund is issued to the Client by Tactics Digital, the refund may take up to 14 working days to be processed. Refunds will be processed using the same payment method that the original payment was made.

Failed Refunds

A refund can fail if the Client's bank or card issuer cannot process it correctly. For example, a closed bank account or a problem with the card can cause a refund to fail. When this happens, the bank returns the refunded amount to us, and we add it back to your account balance. This process can take up to 30 days from the post date.

Privacy and Notifications

We value data privacy and security; please read our Privacy Notice.

In accordance with the Privacy Notice, Tactics Digital has the right to send all notifications to the Client by e-mail, including but not limited to announcements about product updates or technical maintenance work, invoices, payment reminders, setup or cancellation confirmations, lost access data, etc.

Applicable Law

This Agreement shall be governed by and interpreted in accordance with Canadian law without regard to conflict of law principles.

Limitations of Liability

Tactics Digital, its directors, employees, partners, agents, suppliers, or affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  1. Your access to or use of or inability to access or use the Service.
  2. Any conduct or Content of any third party on the Service.
  3. Any content obtained from the Service.
  4. Unauthorized access, use or alteration of your transmissions or Content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Third-Party Websites

Our Website may contain links to third-party websites or services that are not owned or controlled by Tactics Digital.

Tactics Digital has no control over and assumes no responsibility for any third-party websites or services' content, privacy policies, or practices. You acknowledge and agree that Tactics Digital shall not be responsible or liable, directly, or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Contact Us

If you have any questions about these Terms, don't hesitate to contact us email us at contact@tacticdigital.com, call us at (587) 830-4684.